1. Who we are

Language Roots Hub is an independent digital platform founded by Bro Jerry, based in Ghana, dedicated to building free, searchable, trilingual dictionaries and cultural resources for West African languages. This Privacy Policy explains how languagerootshub.com collects, uses, and protects information when you visit this website or purchase products from our store.

When this policy says “we,” “us,” or “Language Roots Hub,” it refers to the platform operated by Bro Jerry. Our contact email is dictionaries100@gmail.com.

2. What information we collect

We collect two types of information: information you give us directly, and information collected automatically when you use the site.

Information you provide directly:

• When you purchase a product (phrase book or calendar) through our Paystack store, Paystack collects your name, email address, and payment information. We receive your name and email address so we can fulfil your order. We do not receive or store your card details, which are handled entirely by Paystack.
• When you submit a word suggestion or correction through any of our dictionary apps, we receive the content of that submission and, if you provide it, your name or email address.
• When you contact us by email, we receive your name, email address, and the content of your message.

Information collected automatically:

• Standard web server logs including your IP address, browser type, pages visited, and time of visit.
• Usage data collected through Google Analytics, including which pages you visit, how long you stay, and how you arrived at the site.
• Cookie data from Google Analytics and, where advertisements are shown, from Google AdSense.

3. How we use your information

We use the information we collect for the following purposes:

• To process and fulfil your orders for digital products (phrase books and calendars).
• To respond to questions, support requests, or word correction submissions.
• To understand how visitors use the site so we can improve it.
• To display relevant advertisements through Google AdSense, where applicable.
• To fulfil any print-on-demand orders you request by email, which requires us to share your delivery address with our print partner for shipping purposes only.

We do not sell your personal information to anyone. We do not use your information for any purpose other than those listed above.

4. Third-party services

Language Roots Hub uses the following third-party services, each with their own privacy policies:

Paystack is our payment processor for all digital product purchases. When you buy a phrase book or calendar, you are transacting directly with Paystack. Your payment information is handled entirely by Paystack and is never seen or stored by us. Paystack’s Privacy Policy is available at paystack.com.

Google Analytics: we use Google Analytics to understand site traffic and usage patterns. Google Analytics uses cookies and collects anonymised data about how visitors use the site. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

Google AdSense: this site may display advertisements served by Google AdSense. Google and its advertising partners use cookies to serve ads based on your prior visits to this and other websites. You can opt out of personalised advertising at www.aboutads.info or through Google’s Ads Settings at adssettings.google.com.

Gelato (print-on-demand): if you request a physically printed calendar, we use Gelato to print and ship it to you. Your delivery address is shared with Gelato solely for the purpose of fulfilling your print order. Gelato’s Privacy Policy is available at gelato.com.

5. Cookies

Cookies are small text files stored on your device by your browser. Language Roots Hub uses cookies for the following purposes:

• Analytics cookies, set by Google Analytics to track site usage in anonymised form.
• Advertising cookies, set by Google AdSense to serve relevant advertisements where applicable.
• Functional cookies, set by WordPress to maintain basic site functionality.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of some parts of the site. Most browsers allow you to refuse cookies or delete existing cookies through their settings menu.

6. How long we keep your information

We keep your information only for as long as necessary:

• Purchase records (name and email) are kept for as long as required to fulfil your order and for accounting purposes, typically no longer than three years.
• Word correction submissions are reviewed and then either incorporated or discarded. We do not retain personal details attached to submissions beyond the review period.
• Email correspondence is kept for as long as necessary to resolve the matter discussed.

7. Your rights

You have the right to:

• Ask us what personal information we hold about you.
• Ask us to correct inaccurate information.
• Ask us to delete your personal information, subject to any legal obligations we have to retain it.
• Withdraw consent to marketing communications at any time.

8. Children’s privacy

Language Roots Hub does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us at dictionaries100@gmail.com and we will delete it promptly.

9. Security

We take reasonable steps to protect your information. All purchases are processed through Paystack’s secure, encrypted payment system. Our website uses HTTPS encryption. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

10. External links

Language Roots Hub may contain links to external websites including the individual dictionary apps hosted separately. These external sites have their own privacy policies and we are not responsible for their content or practices. We encourage you to read the privacy policy of any site you visit.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of the site after any changes constitutes acceptance of the updated policy. If we make significant changes, we will make reasonable efforts to notify users.